Birdeye pricing, explained

What Birdeye actually costs in 2026

Birdeye's published pricing runs $299 to $449 a month, and that number is per location, not per account. As reported across pricing trackers and reseller listings through 2025 and into 2026, there's no free trial, the contract term is annual at minimum (some buyers report being sold three-year terms), and cancellation only takes effect on your renewal date, not the day you decide you're done. Run three locations and you're not looking at $449 a month. You're looking at up to $1,347. Prices and terms change, and Birdeye doesn't publish a public rate card, so treat every number here as reported, not guaranteed, and confirm directly with a rep before you sign anything.

What each tier includes, roughly

Birdeye doesn't post a line-by-line feature grid next to its price points, which is itself worth noting: you generally find out what's in your tier during the sales call, not before it. The pattern that shows up consistently across pricing trackers and reviews is a lower tier built around review generation and listings management (getting your business info consistent across directories), then a middle tier that adds webchat or messaging tools, and a top tier near the $449 ceiling that layers in social posting, referral tools, and heavier reporting. If your business is one location with one person answering the phone, most of that upper layer is built for a team you don't have.

The per-location math

This is the part that catches people. Birdeye prices by location, so the sticker price you see in a demo isn't the price you pay if you run more than one site. Here's the published range multiplied out.

Locations	Monthly, low end ($299)	Monthly, high end ($449)	Annual, low end
1	$299	$449	$3,588
2	$598	$898	$7,176
3	$897	$1,347	$10,764

Figures use Birdeye's published $299 to $449 monthly range as reported in 2025-26 pricing coverage, multiplied per location. Birdeye doesn't publish an official rate card, actual quotes vary by contract length and negotiation, and prices can change without notice.

The contract terms buyers report

Three things come up again and again in reporting on Birdeye's sales process. First, there's no free trial: you're evaluating the platform on a sales call and a demo, then signing before you've used it. Second, the contract is annual at minimum, and some buyers report being placed into three-year terms, which is a long commitment for a review tool you haven't tried yet. Third, cancellation reportedly only processes on your renewal date. Decide in month four that it's not working and you're still paying through the end of the term you signed. None of that makes Birdeye a bad platform. It does mean the decision carries more weight than a monthly subscription would, and it's worth reading the actual contract line by line before you sign, not after.

Who Birdeye is actually right for

Multi-location brands and franchises with a marketing or ops person whose job includes logging into a platform, pulling reports, and managing a social calendar. If you've got five, ten, or fifty locations and someone on staff who owns reputation management as an actual role, Birdeye's tools are built for that job, and the per-location price starts to look like a normal line item in a bigger budget. The math changes completely for a single-location business, or an owner who does the books, the scheduling, and half the labor themselves. Paying $299 to $449 a month for a platform nobody has time to log into is money spent on software, not on results.

How WellEarnedReviews compares

We built WellEarnedReviews for the business that doesn't have a marketing department. Your first 30 days are $99, then it's $249 a month flat, or $174 a month billed annually, for one location. No contract, month-to-month billing cancels with a text, and you never log into anything: you text us a customer's name and phone number, we handle the request, the reminders, and the reply drafting. We also never filter who gets asked for a review. Every customer gets the same link, which Google's own terms require and which some of the bigger platforms have been accused of skirting with selective ask flows.

	Birdeye (published, single location)	WellEarnedReviews
Price	$299 to $449/mo, per location	$99 first 30 days, then $249/mo flat or $174/mo annual
Free trial	None reported	$99 first month, money-back guaranteed
Contract	Annual minimum, some report 3-year terms	None. Monthly plans cancel with a text
Cancellation	Reportedly only on renewal date	Any time, effective end of billing month
Who runs it	You, or staff you assign to the platform	We do. You text a name, that's the workflow
Review gating	Not our platform to speak for	Never. Every customer gets the same link

The honest tradeoff: Birdeye is a fuller platform if you need social scheduling, a team dashboard, and multi-location reporting rolled into one tool. WellEarnedReviews doesn't try to be that. We do one thing, review generation and response handling, and we do it without asking you to run software. If you're comparing a broader field of options rather than just Birdeye, the Birdeye alternatives breakdown covers five, including us. And if Podium is also on your shortlist, we put together a direct Podium vs. Birdeye comparison as well.